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Shillong Teer FAQ — Get Answers to All Your Questions in English

Everything you need to know — registration, payments, bonuses, login, and betting — all answered in one place.

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Account & Registration

Registration page Enter your name, date of birth, mobile number, and password. Verify the OTP sent to your mobile and your account will be activated instantly. The entire process takes just 2 minutes.
  • You must be at least 18 years old.
  • An active Bangladeshi mobile number is required.
  • Each person may only register one account.

No. Only one account is allowed per mobile number on Shillong Teer. Attempting to create multiple accounts may result in all accounts being suspended and balances forfeited.

No, email is optional. However, providing one gives you added benefits such as password recovery, exclusive offers, and enhanced account security. We strongly recommend adding an email address.

Contact support via live chat or email. Once your identity is verified, your account will be closed. Alternatively Responsible Play You can self-exclude from the page.

KYC is not required for small transactions. However, large withdrawals (generally ৳50,000 or more) or suspicious activity may require identity verification via your National ID (NID).
Payments & Withdrawals

Shillong Teer supports deposits and withdrawals via bKash, Nagad, and Rocket, as well as bank transfer. The minimum deposit is ৳100.

Withdrawals to bKash and Nagad typically process within 15 minutes to 2 hours. Bank transfers may take 1–2 business days. Requests made after midnight will be processed the following morning.

The minimum withdrawal is ৳500. Daily withdrawal limits via mobile banking are up to ৳50,000, with higher limits available for bank transfers. Contact support for specific limit details.

First, wait 5–10 minutes — network delays can sometimes cause a balance to update later. If it still hasn't appeared, contact live chat with your payment reference number. The issue will be resolved within 24 hours.

Shillong Teer does not charge any withdrawal fees. However, your mobile banking provider (bKash, Nagad) may apply their own transaction charges.
Bonuses & Promotions

A 100% Welcome Bonus will be automatically credited to your account on your first deposit after registration, up to a maximum of ৳10,000. Standard wagering requirements apply.

No, bonuses cannot be withdrawn directly. You must wager the bonus amount first, after which any winnings become withdrawable. Terms apply to each bonus On the Promotions page Details are provided.

You earn a daily login bonus every time you log in. Regular betting also qualifies you for weekly cashback rewards. To view all offers, On the Promotions page Go.

Yes, you can participate in Shillong Teer's referral program. When someone registers and makes their first deposit using your referral code, you'll receive a bonus. Details Promotions See on page.
Betting & Games

The minimum bet on Shillong Teer starts from ৳10. Limits may vary depending on the market and game type. The High Roller option allows for higher maximum bets.

After logging in Match Odds or Sports Go to the page. You'll see a "Live" tag next to ongoing matches. Select your preferred market, enter your stake amount, and confirm.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or no official result is declared, your stake will be automatically refunded.

You can bet on 30+ sports including cricket, football, kabaddi, and tennis. We also offer Live Casino (baccarat, roulette, cards), slots, and virtual games. New Games See the latest additions on the page.

Odds are multipliers based on the probability of each outcome. For example, at odds of 2.5, a ৳100 bet returns ৳250 (including your original ৳100 stake). Match Odds View full details on the page.
Security & Privacy

Shillong Teer uses bank-grade SSL encryption. Two-factor authentication (2FA) can be enabled for every login. Your personal information and financial data are fully encrypted and never shared with third parties.

Go to Profile → Security Settings → Enable 2FA. You will receive an OTP on your mobile with every login. Even if someone else knows your password, they will not be able to access your account without this code.

Yes. Shillong Teer's Privacy Policy your information is used solely to provide our services. We do not sell or share your data with any marketing companies or third parties.

Change your password immediately and notify support. We will temporarily lock your account and investigate. If you see any unrecognized device logins, log out those sessions right away.
Support & Contact

You can reach us in three ways:
  • Live Chat: Use the chat button in the bottom corner of the website for an instant response.
  • Email: support@shillongteer.ws — Response within 48 hours.
  • FAQ: This page covers solutions to most common issues.

Shillong Teer's live chat support is available 24 hours a day, 7 days a week. English-speaking support agents are always on hand, with an average response time of under 3 minutes.

First, reach out via live chat or email with full details. If the issue remains unresolved, it will be escalated to our department manager. Shillong Teer takes all complaints seriously and aims to resolve them within 7 business days.

No, support is available in English as well as Bengali. However, our Bengali-speaking support team is always prioritized for the convenience of Bangladeshi members.
Details

Learn more about the Shillong Teer FAQ

Shillong Teer FAQ This page is designed to answer the most frequently asked questions from Bangladeshi users — whether you are a new member or a returning one, you will find answers to all kinds of questions here.

Many minor issues can often be resolved without needing to contact support at all. Shillong Teer FAQcovers detailed answers to almost all common questions about payments, bonuses, security, and account management. Just type a keyword into the search box above for instant results.

If you still can't find the answer you're looking for, reach out to our 24/7 Bengali live chat support. We're always here for you.

Why Shillong Teer?
5 Reasons for New Members

Still on the fence? These reasons should make your decision easier.

Full Service in English
The website, support, and FAQ are all available in Bengali. No language barrier, ever.
bKash / Nagad Payment
Instant transactions via Bangladesh's most popular mobile banking services.
Licensed & Secure
SSL Encryption & 2FA — Your account is protected to the highest standard.
Great Bonus Offers
100% Welcome Bonus, daily cashback, and referral rewards.
24/7 English Support
Day or night, our Bengali-speaking support team is always ready to help.
Responsible Gaming
Set limits and use the self-exclusion feature — enjoy responsibly and stay safe.

Got your answers? Get started now!

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